Floor Cleaning Machine Trouble Shooting Guide

Experienced Engineers On Hand To Help

Preventative maintenance through regular servicing helps reduce costs in the long run by extending the life of your machine. It also reduces machine cleaning down time from unexpected breakdowns or worn parts and consumables.

CLICK HERE for more information about servicing your floor cleaning machine

Our team of engineers can attend your site if your cleaning machine unfortunately breaks down or is in need of repair. We can also fully refurbish your cleaning machines and you can hire a machine while yours is being repaired.

There maybe times when a quick look through our trouble shooting guide below  may help you resolve your problem without an engineer. You can also take a look at the machine operator manual which can be found on the product pages of our website. We would only recommend attempting these if you are fully competent and have carried out the necessary risk assessments.

If you have any queries please contact us on 01684 850777 or use the button below.

Floor Scrubber Dryers:

PROBLEM CAUSE SOLUTION
Machine will not operate Discharged batteries Charge batteries
Emergency-stop button activated Turn button clockwise to reset
Faulty battery(s) Replace battery(s). Contact Clemas on 01684 850777
Loose battery Tighten loose cables
Main fuse blown Replace fuse
Faulty key switch Contact Clemas 01684 850777
Brush motor will not operate Scrub head is raised off floor Lower scrub head
Battery meter lockout activated Recharge batteries
Tripped brush motor circuit breaker Reset brush circuit breaker button
Faulty scrub head (up/down) switch Contact Clemas 01684 850777
Faulty control handle bail switch Contact Clemas 01684 850777
Faulty brush motor or wiring Contact Clemas 01684 850777
Worn carbon brushes Contact Clemas 01684 850777
Broken or loose belt Replace or tighten belt, for replacement belts please contact Clemas on 01684 850777
Machine does not propel Parking brake is set Release parking brake lever
Main fuse blown Replace 30 Amp fuse
Faulty relay switch Contact Clemas 01684 850777
Faulty transaxle motor or wiring Contact Clemas 01684 850777
Worn carbon brushes Contact Clemas 01684 850777
Vacuum motor will not operate Squeegee is raised off floor Lower squeegee
Vacuum motor fuse blown Replace 25 Amp fuse
Faulty vacuum motor or wiring Contact Clemas 01684 850777
Worn carbon brushes Contact Clemas 01684 850777
FaST Model: FaST System does not operate or operate correctly FaST system switch is not turned on Turn on FaST system switch
FaST-PAK supply hose not connected Connect supply hose
FaST pump fuse blown Replace 7.5 Amp fuse
Clogged FaST-PAK supply hose or connectors Soak in warm water to unclog
Empty FaST-PAK carton Replace FaST- PAK carton, call Clemas on 01684 850777
Kink in FaST-PAK supply hose Undo hose kink
Clogged FaST solution system Contact Clemas 01684 850777
Faulty FaST system on/off switch Contact Clemas 01684 850777
Faulty pump Contact Clemas 01684 850777
Clogged solution tank filter Drain solution tank, remove solution tank filter, clean and reinstall
Clogged orifice/filter screen Soak in warm water to unclog
Little or no solution flow (Conventional Scrubbing) Clogged solution tank filter or solution hose Clean solution tank filter or flush out solution hose
Clogged solution valve Remove valve and clean
Solution flow control knob set too low Adjust solution control flow knob
Loose screw on control knob Calibrate knob and retighten screw
Poor water pickup Recovery tank is full Drain recovery tank
Loose drain hose cap Tighten cap
Clogged float shut-off screen located in recovery tank Clean screen
Clogged squeegee assembly Clean squeegee assembly
Worn squeegee blades Replace or rotate squeegee blades, for a replacement squeegee blades contact Clemas on 01684 850777
Incorrect squeegee blade deflection Adjust squeegee blade height
Loose vacuum hose connections Secure hose connections
Clogged vacuum hose Remove clogged debris
Damaged vacuum hose Replace vacuum hose
Recovery tank cover not in place Properly position cover
Damaged recovery tank cover seal Replace seal
Faulty vacuum motor Contact Clemas 01684 850777
Low battery charge Recharge batteries
Filter clogged Unblock & clean filter
Short run time Batteries not fully charged Fully recharge batteries
Defective batteries Replace battery
Service batteries Contact Clemas 01684 850777
Faulty battery charger Repair or replace battery charger

Floor Sweepers:

PROBLEM                  CAUSE SOLUTION
Excessive dusting Vacuum fan off Press the main brush, vacuum and filter shaker switch to the on position
Brush skirts and dust seals worn, damaged, out of adjustment Replace or adjust brush skirts or dust seals
Hopper dust filter clogged Shake and/or clean or replace dust filter
Vacuum hose damaged Replace vacuum hose, contact Clemas on 01684 850777
Vacuum fan failure Contact Clemas 01684 850777
Poor sweeping performance Brush bristles worn Replace brushes
Main and side brushes not adjusted properly Adjust main and side brushes
Debris caught in main brush drive mechanism Remove debris from drive mechanism
Main brush drive failure Contact Clemas 01684 850777
Side brush drive failure Contact Clemas 01684 850777
Hopper full Empty hopper
Hopper skirts worn or damaged Replace hopper skirts
Wrong sweeping brush Contact Clemas 01684 850777
Large debris trap damage Repair or replace large debris trap
No machine power Emergency stop switch on Turn emergency switch off. Turn machine off and on
Low battery power Check and charge battery (s)
Hopper dust filter clogged Shake and/or clean or replace dust filter
Low machine power Low battery power Check and charge battery (s)
Machine does not propel Power emergency stop switch on Turn emergency stop switch off. Turn machine off and on
Low or dead battery (s) Check and charge battery (s)
Operator not in seat Sit in operator seat
Vacuum wand does not come on Auto switch not adjusted Adjust switch
Low battery power Check and charge batteries
Wand holding bracket bent Straighten bracket