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Unit 5 Ashchurch Business Centre, GL20 8NB info@clemas.co.uk 01684 850777

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Clemas & Co’s relationship with you in relation to this website.

The term “Clemas” or “us” or “we” refers to the owner of the website whose registered office is Unit 5 Ashchurch Business Centre, Alexandra Way, Tewkesbury, Gloucestershire, GL20 8NB. Our company registration number is 2199265 and is registered in England. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Clemas’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Copyright notice

This website and its content is copyright of “Clemas & Co” ©  2007. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by “Clemas & Co” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website./

Through this website you are able to link to other websites which are not under the control of “Clemas & Co”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, “Clemas & Co” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

 

Clemas & Co Ltd Customer Terms & Conditions:

Definitions:

1.1          “The company” is Clemas & Co Ltd of Unit 5, Ashchurch Business Centre, Alexandra Way, Tewkesbury, Gloucestershire, GL20 8NB.

1.2          “The purchaser” is the person or company who orders and receives goods and or service from “The Company”.

 

Payment:

2.1          If a credit facility has been approved for the purchaser, payment is to be made to Clemas & Co Ltd 30 days from date of invoice unless otherwise agreed in writing.

2.2          Only BACS payments will be accepted for machine sales.

2.3          Debit and Credit cards will be accepted for parts, hire and servicing.

2.4         The interest you can charge if another business is late paying for goods or a service is ‘statutory interest’ – this is 8% plus the Bank of England base rate for business to business transactions.

2.5          Failure to provide payment within the times stipulated in clause 2.1 will cause Clemas & Co Ltd to remove the credit facility of the purchaser.

2.6          If the purchaser’s account is dormant for 12 months, Clemas & Co Ltd reserve the right to request the submission of new credit account application forms from the previously dormant purchaser.

 

Orders:

3.1          On receipt of a purchase order or written confirmation of an order for goods, Clemas & Co Ltd have the right to charge a cancellation fee of 20% of the invoice value if the order is subsequently cancelled.

3.2          Clemas & Co will not refund or exchange any goods supplied unless they are deemed to be faulty of which Clemas & Co Ltd must receive notification in writing within 48 hours of receipt of goods or services.

3.2          If any unwanted / unused parts or consumables are returned they will be liable to a handling charge of 20% of the invoice value. Some items are non-refundable – it is the purchaser’s responsibility to check this at the   time of order.

3.4          Title of any goods supplied shall pass to the purchaser only on payment of the full amount  due for them. Until this time title of the goods remain with Clemas & Co Ltd. Clemas & Co Ltd will be entitled at any time before the title is passed to repossess, remove or dismantle all goods supplied and for that purpose be able to enter a premises owned or rented by the purchaser.

3.5          The purchaser has 48 hours to dispute any services received including hire machine delivered (please see our terms & conditions for our hire machines), and if any goods are damaged or  missing.

3.6          It is the responsibility of the purchaser to check part numbers for any parts that are placed on order. (Parts manuals can be found on the Clemas & Co Ltd website or by contacting us on 01684 850777 or service@clemas.co.uk).

3.7          If Clemas & Co Ltd have quoted a date for delivery they will take reasonable steps to avoid delay however under this agreement the date can only be taken as an approximate.

3.8         Any returned deliveries will be held by Clemas & Co Ltd for 7 working days prior to Clemas & Co Ltd returning the item to stock and submitting a 20% handling charge. It is the ‘company’s’ responsibility to contact Clemas & Co Ltd to organise an alternative delivery at the cost of the ‘company’. Please refer to 3.8 for storage charges that will apply.

3.9        Any goods that are being stored at Clemas & Co Ltd’s site will be subject to a £10 + vat per day charge following a period of 7 working days after quotation of works.

 

Product Training:

4.1          On delivery of a machine Clemas & Co Ltd will provide user training.

4.2          All machines will be delivered with an operator manual (also available to download from the Clemas & Co Ltd website). It is the purchasers responsibility to check on arrival of the machine whether there is an operator manual and report back to Clemas & Co Ltd if it is missing within 48 hours.

4.3          If additional training is required it is the responsibility of the purchaser to contact Clemas & Co Ltd. Clemas & Co Ltd will charge a call out & fee & hourly labour rate for additional training.

4.4          Additional / replacement copies of operator and parts manuals are available from Clemas & Co Ltd. Hard copies will have a fee of £10 + VAT plus the prevailing carriage rate, emailed copies are free of charge. Contact details are Clemas & Co Ltd on 01684 850777 or email info@clemas.co.uk

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