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The term “Clemas” or “us” or “we” refers to the owner of the website whose registered office is Unit 5 Ashchurch Business Centre, Alexandra Way, Tewkesbury, Gloucestershire, GL20 8NB. Our company registration number is 2199265 and is registered in England. The term “you” refers to the user or viewer of our website.
This website and its content is copyright of “Clemas & Co” © 2007. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
The information contained in this website is for general information purposes only. The information is provided by “Clemas & Co” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website./
Through this website you are able to link to other websites which are not under the control of “Clemas & Co”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, “Clemas & Co” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
Clemas & Co Ltd Customer Terms & Conditions:
1.1 “The company” is Clemas & Co Ltd of Unit 5, Ashchurch Business Centre, Alexandra Way, Tewkesbury, Gloucestershire, GL20 8NB.
1.2 “The purchaser” is the person or company who orders and receives goods and or service from “The Company”.
2.1 If a credit facility has been approved for the purchaser, payment is to be made to Clemas & Co Ltd 30 days from date of invoice unless otherwise agreed in writing.
2.2 Only BACS payments will be accepted for machine sales.
2.3 Debit and Credit cards will be accepted for parts, hire and servicing.
2.4 The interest you can charge if another business is late paying for goods or a service is ‘statutory interest’ – this is 8% plus the Bank of England base rate for business to business transactions.
2.5 Failure to provide payment within the times stipulated in clause 2.1 will cause Clemas & Co Ltd to remove the credit facility of the purchaser.
2.6 If the purchaser’s account is dormant for 12 months, Clemas & Co Ltd reserve the right to request the submission of new credit account application forms from the previously dormant purchaser.
3.1 On receipt of a purchase order or written confirmation of an order for goods, Clemas & Co Ltd have the right to charge a cancellation fee of 20% of the invoice value if the order is subsequently cancelled.
3.2 Clemas & Co will not refund or exchange any goods supplied unless they are deemed to be faulty of which Clemas & Co Ltd must receive notification in writing within 48 hours of receipt of goods or services.
3.2 If any unwanted / unused parts or consumables are returned they will be liable to a handling charge of 20% of the invoice value. Some items are non-refundable – it is the purchaser’s responsibility to check this at the time of order.
3.4 Title of any goods supplied shall pass to the purchaser only on payment of the full amount due for them. Until this time title of the goods remain with Clemas & Co Ltd. Clemas & Co Ltd will be entitled at any time before the title is passed to repossess, remove or dismantle all goods supplied and for that purpose be able to enter a premises owned or rented by the purchaser.
3.5 The purchaser has 48 hours to dispute any services received including hire machine delivered (please see our terms & conditions for our hire machines), and if any goods are damaged or missing.
3.6 It is the responsibility of the purchaser to check part numbers for any parts that are placed on order. (Parts manuals can be found on the Clemas & Co Ltd website or by contacting us on 01684 850777 or firstname.lastname@example.org).
3.7 If Clemas & Co Ltd have quoted a date for delivery they will take reasonable steps to avoid delay however under this agreement the date can only be taken as an approximate.
3.8 Any returned deliveries will be held by Clemas & Co Ltd for 7 working days prior to Clemas & Co Ltd returning the item to stock and submitting a 20% handling charge. It is the ‘company’s’ responsibility to contact Clemas & Co Ltd to organise an alternative delivery at the cost of the ‘company’. Please refer to 3.8 for storage charges that will apply.
3.9 Any goods that are being stored at Clemas & Co Ltd’s site will be subject to a £10 + vat per day charge following a period of 7 working days after quotation of works.
4.1 On delivery of a machine Clemas & Co Ltd will provide user training.
4.2 All machines will be delivered with an operator manual (also available to download from the Clemas & Co Ltd website). It is the purchasers responsibility to check on arrival of the machine whether there is an operator manual and report back to Clemas & Co Ltd if it is missing within 48 hours.
4.3 If additional training is required it is the responsibility of the purchaser to contact Clemas & Co Ltd. Clemas & Co Ltd will charge a call out & fee & hourly labour rate for additional training.
4.4 Additional / replacement copies of operator and parts manuals are available from Clemas & Co Ltd. Hard copies will have a fee of £10 + VAT plus the prevailing carriage rate, emailed copies are free of charge. Contact details are Clemas & Co Ltd on 01684 850777 or email email@example.com