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Earlier this year we communicated how proud we were to have a fantastic reputation for our high quality customer service. However as we mentioned then and continues to be front of mind today, this reputation is only upheld if we continue to ensure that we meet all our customer needs. Striving for a great reputation is one thing, but continuing to deliver it keeps us well and truly on our toes!
It is therefore incredibly rewarding for us at Clemas & Co Ltd to know that we are delivering in our customer service. The Corporate Account Manager, Mike Pavely from one of our customers, Linde Material handling recently quoted:
“Ashley from Clemas met me on site following a request from my customer. After a brief consultation together with my client we understood the application and were able to respond with an on-site demonstration of the equipment the following day. We were not given a lot of time to respond with the required solution on this project. The client decided to hire a machine and it has now been on site for over 6 months now with no problems at all. I would recommend Ashley and his team to anyone looking for a professional outsourced cleaning machine solution at a very competitive price point”.
Linde – Creighton Ltd are a Material Handling company based across the West Midlands region and provide a diverse range of material handling equipment to many different business sectors.
Their business philosophy is to provide long-term local business partnerships based on a thorough understanding and genuine interest in individual business requirements as well as delivering responsive and effective after-sales support.
Receiving such great feedback from a company that looks to work in long term partnership with its customers and places importance on after sales support is a great compliment to us at Clemas & Co Ltd and encourages us to continue to achieve high quality customer service.
If you are looking for a new machine, a replacement machine or a refurbishment on any existing floor cleaning machinery, we are always happy to discuss any of your cleaning requirements so please contact our sales team on 01684 850777 for further information.