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During October Clemas & Co opened a new satellite depot on the edge of Birmingham.
The opening of this additional depot is great news for our Midlands and Northern based customers as we look to improve our service to them. This second location makes it easier for our Midland based engineers to reach right across the UK, reducing journey times and consequently response times.
Customer satisfaction is our central focus and the reason behind our growth. This new site offers a perfect opportunity for Clemas & Co to be able to improve our service levels further.
The new depot is stocked with spares, parts and consumables just the same as the Head Office in Tewkesbury. The availability of stock being more locally situated for our Midland engineers will enable us to provide a faster turnaround to our Northern & Midland based customers. Many hire machines are also being stored at the new depot which will help us to reduce the transport costs to our customers serviced from there.